Thank you for choosing LocalPhoneNumbers as your trusted provider of Phone Numbers.
We want you to be completely satisfied with your purchase. Please read our refund and return
policy carefully to understand the terms and conditions for refunds, returns, and exchanges.
This policy is designed to provide clarity and ensure a positive shopping experience for you.
- Return/Exchange/Refund Timeline
We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or
exchanges are accepted within 1 day from the date of purchase. We
believe this timeframe strikes a balance between allowing you sufficient time to evaluate your
purchase while also ensuring a fair policy for our business.
- Acceptable Item Conditions
To be eligible for a return or exchange, the item must be in its original condition i.e The number must NOT be transferred or Ported, including all
tags and packaging (if applicable). Please note that certain phone numbers / items may have specific conditions for return due to their exclusive nature, and those numbers CAN NOT be refunded once purchased.
- Refund and Shipping Charges
We understand the importance of transparent and fair refund and shipping charges. Our policy
aims to be reasonable. We offer free shipping on returns, which means you won’t
have to worry about additional shipping costs when returning items.
Replacement/Exchange: We’ll replace the item with a different number as per your preference and applicable cost, subject to availability.
Money Refund: We’ll return the cost of the item to the original payment method used for the
Full Refund: If you’re not completely satisfied with your purchase, we’ll issue a full refund.
Partial Refund: In some cases, a partial refund may be provided for exclusive numbers.
Line-Item Refund: For items that are part of a larger order, we may issue a refund for the
specific number/item returned.
Gift Card: We may issue a gift card with the refund amount ( instead of refund) for you to use on future purchases.
Store Credit: You can choose to receive store credit, which can be used on any future
purchases with us.
For refunds, we offer the following options:
Products with Expiration Dates: Items with a limited shelf life or an expiration date.
Hygiene-Sensitive Products: Items that come into direct contact with the body, such as
used underwear, earrings, or makeup.
Custom/Personalized Products: Items that have been specifically customized or
personalized for the customer.
Products Sold as Part of Sets/Bundles: Items sold as part of a set or bundle, where
individual items may not be eligible for exchange.
- Items Eligible for Refund/Return/Exchange
While we strive to accommodate such requests, please note that not all items on our website
are eligible for exchange, refund, or return. The following categories of products are generally
not eligible for the same:
- Refundable Items List
To provide you with a clear understanding of the products that qualify for refunds, we maintain
a list of refundable items. This list simplifies the process ensuring that you can easily identify
items eligible for refunds. You can find the refundable items list here [Provide Location on
- Non-Refundable Items List
We also maintain a comprehensive list of non-refundable items to ensure transparency and
clarity. This list can be found here [Provide Location on Website].
- Avoiding Chargebacks
Our comprehensive refund and return policy is designed to create a transparent and equitable
relationship with our customers. By providing clear guidelines for refunds, we aim to empower
you with a clear understanding of your rights.
If you have any questions about our refund and return policy, please don’t hesitate to contact
our customer support team at [Customer Support Email/Phone Number]. Your satisfaction is
our priority, and we’re here to assist you.
Thank you for choosing LocalPhoneNumbers !